SERVICES
Uisce Éireann crews working to restore supply to customers across County Monaghan in wake of Storm Éowyn
Sunday, 26 January 2025: Uisce Éireann is continuing to work to restore normal water supply to customers across County Monaghan following disruption caused by the impact of Storm Éowyn.
The high winds and immense power of Storm Éowyn resulted in a number of power outages across the county. A number of water treatment plants and pumping stations are still without power. We are continuing to co-ordinate with the National Emergency Co-ordination Group, Local Authorities, ESB Networks, Civil Defence and other agencies as work continues to restore power and normal water supplies as quickly as possible.
Impacted areas across the county include Carrickmacross, Smithborough and Newbliss. To support customers, alternative water supplies are in place at the following locations:
- Monaghan (Behind Court House)
- Carrickmacross (Civic Office / Library)
- Ballybay (Mart Car Park)
- Castleblaney (Commons Car Park)
Customers can go to www.water.ie and enter their address for details of localised issues and estimated restoration times.
In the meantime, customers are urged to conserve water where possible in order to protect supply while the outages are resolved.
Peadar McGuinness, Uisce Éireann said: “Uisce Éireann crews and ESB Networks are continuing to work together to restore power to all areas so that production of treated water can recommence as quickly and as safely as possible.”
Uisce Éireann’s Customer Care Team is available to help 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries.
Uisce Éireann has also launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at www.water.ie.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.
Saturday, 25th January 2025: Uisce Éireann has mobilised crews to restore normal water supply to customers across County Monaghan. This follows widespread service disruptions in the county caused by the impact of Storm Éowyn.
Power outages at treatment plants and pumping stations continue to impact on supplies across the county, including:
- Carrickmacross
- Castleblaney
- Ballybay
- Latton
- Clonitibret/Annyalla
- Monaghan Town
- Smithborough
- Newbliss
- Threemilehouse
Uisce Eireann repair crews are coordinating with the National Emergency Co-ordination Group, local authorities, the ESB, Civil Defence and other agencies as we work to restore normal supplies as quickly as possible.
Once power is returned to an area it may take some time for normal water supply to be restored. Customers can go to www.water.ie and enter their address for details of localised issues and estimated restoration times. Details of alternative water supplies if required will also be provided here.
In the meantime, customers are urged to conserve water where possible in order to protect supply while the outages are resolved.
Head of Water Operations at Uisce Éireann Margaret Attridge is warning that service disruptions may last a number of days for some households and businesses.
“This was an unprecedented storm event that has had a severe impact on our water and wastewater network nationwide. We are still assessing the full extent of the disruption to supplies. Our crews will work around the clock where it is safe to do so to restore water service as quickly as possible, but given the extent of the damage, it may take some time before full service is restored everywhere. We ask for the public’s continued patience during this challenging time.”
Uisce Éireann’s customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries.
Uisce Éireann has also launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at www.water.ie.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.