Web Site
Moanghan.ie used EqualWeb. EqualWeb is committed to promoting digital accessibility for people with disabilities. This website conducted a process to implement an automatic accessibility tool to conform as closely as possible to the standards set by the WCAG 2.2 (Web Content Accessibility Guidelines 2.2) at the AA level. The use of automatic accessibility widget accordance with our Terms of Service (AS IS).
Measures taken to make this website more accessible
EqualWeb’s automatic accessibility tool implements the following measures to websites on which it is installed:
- Enable keyboard navigation
- Fonts – Ability to increase and decrease the site font, adjust, align etc’
- Change colour contrast based on dark background.
- Change colour contrast based on a light background.
- Change the Site’s colours.
- Matching and monochrome option for colour blind people.
- Change the font for readability.
- Increase the cursor and change its colour to black or white.
- Increase the display to 200%.
- Highlight links on the site.
- Highlighting headers on the site.
- Display an alternative description of the images.
- Increase the content chosen by the cursor, showed in a tooltip.
- Describe words by mouse selection.
- Describe words by mouse selection.
- Enables users to type contents using the mouse.
- Stops blinking and flashing of moving elements
Compatibility with browsers and assistive technology
Our mission goal is to be able to support the widest array of browsers and assistive technologies as possible. We have therefore invested efforts to support popular systems with high market share, including Chrome, Firefox, edge, Opera and Safari VoiceOver on a MAC. We have also addressed JAWS and NVDA assistive technologies for Windows and MAC.
Technical specifications
Accessibility of this website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- WAI-ARIA
- CSS
- JavaScript
These technologies are relied upon for conformance with the accessibility standards used.
If you have any suggestions on how this site may be improved particularly with regard to its accessibility please e-mail communications@monaghancoco.ie or contact us on 047 30500.
Making a Complaint, under the Disability Act 2005
Section 38 of the Disability Act 2005 enables any person to make a complaint in writing to the Head of Monaghan County Council in relation to the failure of Monaghan County Council to comply with Sections of the Act that refer to local authorities (25, 26, 27, 28 or 29)
For the purposes of handling such complaints, Monaghan County Council has delegated an Inquiry Officer to receive and to refer complaints from the public with regard to the implementation of the Disability Act 2005.
All complaints under Section 38 are to be made in writing and forwarded to the Inquiry Officer of Monaghan County Council. The inquiry officer has responsibility to respond to all complaints made in writing in relation to the failure of the council to comply with Sections 25, 26, 27, 28 and 29 of the Act.
To assist the public in making a complaint, a standard complaint form has been prepared, together with a useful checklist of the information that is needed to assist the inquiry officer with investigating and responding to complaints which can be downloaded HERE
Complaints Procedure under Section 38 Disability Act 2005 checklist
- The complaint should include all relevant and necessary information such as:
- Name, address, contact telephone number and email address
- How and why was the service/information/public place or building inaccessible
- Why are you dissatisfied with the service you initially received
- All written complaints under Section 38 of the Disability Act will be acknowledged within five working days
- Response to issue within 21 working days – advise complainant or person acting on behalf of that person if it will take longer
- The response will confirm that if it’s a valid complaint, what Louth County Council propose to do to rectify the situation and within what timeframe
- If not satisfied with the response, your complaint can be forwarded for an Internal review by an independent staff member
- Receipt of request for Internal Review to be acknowledged within 3 working days. Response to issue within 14 working days.
- There are no fees involved in making a complaint with regard to the Disability Act 2005
If you remain unhappy with our response, then you can refer your complaint to the Office of the Ombudsman. The Ombudsman is fair, independent, and free to use and you can visit www.ombudsman.ie for contact details etc.
Access Officer
As legislated for in Disability Act 2005 Monaghan County Council has an appointed Access Officer. The Access Officer is available to help you with any queries that you might have or assistance you may require in relation to the accessibility of information and services provided for by Monaghan County Council.
The Access Officer, Linda Lennon, can be contacted on 047-45090 or via email at linda.lennon@monaghancoco.ie.
Related Websites
National Disability Authority https://nda.ie/
Vision Ireland https://vi.ie/
Inclusion Ireland https://inclusionireland.ie/