SERVICES
What is Estate Management?
Estate management is ensuring that the residents of Council estates, young and old, can live their lives free from interference or nuisance, and in an attractive physical and social environment. To achieve this objective, the Council will work together with tenants to ensure that dwellings and the landscape are well presented and kept in good condition.
It also means that tenants must be responsible neighbours and respect the peace and quiet of others.
As an aid to securing this aim the Council issue every tenant with a handbook outlining their responsibilities as a tenant and the Council’s obligations as a landlord.
Good Estate Management
The Council has a particular interest in promoting good estate management practices and community empowerment. It attempts to do this by encouraging the development of Residents Groups to manage their own estates. In addition, guidance can be given to the creation of Associations in new estates. See link to Residents Committee Brochure below.
Tidy Area Grants
Residents Groups of Council Estates are able to apply for grants under the Councils Tidy Area fund to secure the maintenance and improvement of the estate.
The operation of this fund is currently being reviewed in association with all other funding for Community Groups.
Residents Groups should contact the Housing Section or the Community & Enterprise for further information in relation to the Scheme.
Anti Social Behaviour
What is Anti Social Behaviour?
The full legal definition of anti-social behaviour is contained in the Housing (Miscellaneous Provisions) Act 2014, and includes such things as:
a) The manufacture, production, preparation, importation, exportation, sale, supply, possession for the purposes of sale or supply, or distribution of a controlled drug (within the meaning of the Misuse of Drugs Acts 1977 to 2007),
b) any behaviour which causes or is likely to cause any significant or persistent danger, injury, damage, alarm, loss or fear to any person living, working or otherwise lawfully in or in the vicinity of a house provided by a housing authority under the Housing Acts 1966 to 2014 or Part V of the Planning and Development Act 2000 or a housing estate in which the house is situate and, without prejudice to the foregoing, includes—
i) violence, threats, intimidation, coercion, harassment or serious obstruction of any person,
ii) behaviour which causes any significant or persistent impairment of a person’s use or enjoyment of his or her home, or
iii) damage to or defacement by writing or other marks of any property, including a person’s home.
What can the Council do about Anti-Social Behaviour?
There are legal powers available to tackle significant anti social behaviour, including eviction from homes and securing excluding orders from areas against persistent offenders. Within the overall Estate Management Unit, there are officers dedicated to tenancy liaison issues and contact can be made by telephoning 047 30525.
It should be noted that, generally speaking, anonymous complaints are not investigated. All contacts are treated with the utmost confidentiality and the identity of complainants will not be divulged to third parties, except with their consent.
The Council is legally obliged to prepare an Anti-Social Behaviour Strategy for adoption by the elected members. A copy of this document is attached below.
Anti – Social Behaviour Strategy
Anti Social Behaviour Strategy
- Complaints Form (Word Doc.)
- Complaints Record Form
Support for individual tenants with particular needs
The Housing section appreciates that individual tenants who, arising from particular circumstances, may require particular support or mentoring be it in relation to money management matters or in relation to maintaining their tenancy.
Tenants in those circumstances can contact the Housing Section and we will attempt to guide them in such matters. Other agencies or organisations may also be required to assist and this is assessed on a case by case basis.
Documents
Residents Committee Handbook
Complaints Form (Word Doc.)
Data Protection:
Enforcement of Housing Legislation and Tenancy Agreements Privacy Notice